{"id":3835,"date":"2022-02-21T06:08:26","date_gmt":"2022-02-21T06:08:26","guid":{"rendered":"urn:uuid:1da1bac8-99b3-4a23-8dbd-a21aa41c0f6c"},"modified":"2023-04-20T16:27:34","modified_gmt":"2023-04-20T16:27:34","slug":"service-support","status":"publish","type":"page","link":"https:\/\/treeforeurope.com\/es\/customer-experience\/service-support\/","title":{"rendered":"Service &amp; Support"},"content":{"rendered":"\n<div   date-time="1779383013"   dir="fwimbj" class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div   date-time="1779383013"   dir="oityyo" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Routine maintenance and upkeep are crucial to extending the life of your robot. Our Service &amp; Support teams provide fast yet thorough analysis to minimize downtime and optimize system availability. Whether you require field service, refurbishment, repair or spare parts, our experienced technicians are here to help protect and preserve your automation investment.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/treeforeurope.com\/tachyon\/2022\/03\/customer-service_001_1800x1200.jpg?fit=900%2C900\" alt=\"\u753b\u50cf\u306b alt \u5c5e\u6027\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002\u30d5\u30a1\u30a4\u30eb\u540d: customer-service_001_1800x1200.jpg\" \/><\/figure>\n<\/div>\n\n\n\n<div   date-time="1779383013"   dir="npmtre" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h5 class=\"has-red-color has-text-color wp-block-heading\"><strong>SUPPORT HOTLINE<\/strong>\uff1a<\/h5>\n\n\n\n<p class=\"has-red-color has-text-color\"><strong><strong>+49 (0) 2131 \u2013 3426 \u2013 1300<\/strong><\/strong><\/p>\n\n\n\n<div   date-time="1779383013"   dir="ypscrx" class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div   date-time="1779383013"   dir="edjpfh" class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"mailto:service@kri-us.com\">Contact: service@kawasakirobotics.de<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-white-color has-white-background-color has-text-color has-background has-extra-large-font-size\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div   date-time="1779383013"   dir="jdfpox" class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div   date-time="1779383013"   dir="jicvja" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">FIELD SERVICE<\/h1>\n\n\n\n<p>Our customers\u2019 trust is our biggest value. That\u2019s why the Kawasaki Field Service team is transparent about what\u2019s going on with your robot and works with you to find the simplest solution. We try and solve the problem remotely \u2013 a complimentary service for all customers. If the issue needs to be resolved in person, then a highly trained and experienced Service team member will travel to your facility.<\/p>\n\n\n\n<div   date-time="1779383013"   dir="vwrgyd" class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div   date-time="1779383013"   dir="pzrueh" class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/treeforeurope.com\/es\/inquiry\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div   date-time="1779383013"   dir="ecekix" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">PREDICTIVE MAINTENANCE<\/h1>\n\n\n\n<p>Maintenance is an unavoidable part of robot ownership, but unexpected maintenance should not be. That is why we developed our failure prediction software, TREND Manager, which helps companies avoid unexpected downtime. TREND Manager automatically and continuously analyzes status data from your robot to detect signs of wear, predict impending malfunctions and the need for inspection.<\/p>\n\n\n\n<div   date-time="1779383013"   dir="zycmpu" class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div   date-time="1779383013"   dir="jyaoki" class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/treeforeurope.com\/es\/inquiry\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div   date-time="1779383013"   dir="ccfshv" class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div   date-time="1779383013"   dir="gxfgaf" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">REPAIRS &amp; REFURBISHMENT<\/h1>\n\n\n\n<p>Repairs and refurbishment are cost-effective ways to extend your robot\u2019s lifetime. Our team is transparent about what repairs are needed and strives to find the simplest solution. If you aren&#8217;t sure if refurbishment is necessary, our technicians can perform an on-site assessment and recommend next steps. All repaired parts receive the latest component improvement updates and undergo functionality testing under load.<\/p>\n\n\n\n<div   date-time="1779383013"   dir="pozxlm" class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div   date-time="1779383013"   dir="tyafvl" class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/treeforeurope.com\/es\/inquiry\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div   date-time="1779383013"   dir="xjgxwa" class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">SPARE PARTS<\/h1>\n\n\n\n<p>Kawasaki\u2019s experienced Spare Parts team is here to make sure you have the necessary components to keep your robots running smoothly. Using their extensive knowledge, they will advise you on the parts to order based on your robot and application. They can also provide personalized spare parts programs for your facility and assist with managing inventory.<\/p>\n\n\n\n<div   date-time="1779383013"   dir="dapjsb" class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div   date-time="1779383013"   dir="bluiek" class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/treeforeurope.com\/es\/inquiry\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Routine maintenance and upkeep are crucial to extending the life of your robot. Our Service &amp; Support teams provide fast yet thorough analysis to minimize downtime and optimize system availability. Whether you require field service, refurbishment, repair or spare parts, our experienced technicians are here to help protect and preserve your automation investment. SUPPORT HOTLINE\uff1a +49 (0) 2131 \u2013 3426 \u2013 1300 FIELD SERVICE Our customers\u2019 trust is our biggest value. That\u2019s why the Kawasaki Field Service team is transparent about what\u2019s going on with your robot and works with you to find the simplest solution. We try and solve the problem remotely \u2013 a complimentary service for all customers. [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":930,"parent":3828,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-3835","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n<title>Service &amp; Support | Industrial Robots by Kawasaki Robotics<\/title>\n<meta name=\"description\" content=\"Maximize your robot&#039;s life with routine maintenance. 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